Rethink Your Guest Review Strategy

It’s time to think outside of the TripAdvisor box with Facebook, GooglePlus and Pinterest Reviews –and guest interaction on YOUR WEBSITE. Oh, we all know how important TA is –and its an easy review mechanism. BUT! Did you know that asking guests to leave a review on TripAdvisor is leaving your lodging property vulnerable? If you continue to keep all of your eggs in the TripAdvisor basket, you give them undue power, pay more and more each year, and are not capitalizing on the opportunities of social media. If you’re sending guests only to TripAdvisor for reviews, then it’s time to rethink your guest review strategy.

Start with your Website. Independent Resorts, Inns, B&B,s -you KNOW your guests, they know you. Begin a strategy that encourages interaction between your guests and yourself -using your property’s website as the platform. Build and reinforce their positive experiences from their stay. Build a greater nurturing experience for them, encourage future visits and bring them further into your fold.Sterling Ridge Resort Comments

You’ve done the hard part. Why let TripAdvisor control and benefit from that relationship? Over the years, they have trained lodging owners and managers to use and consider TripAdvisor, like it’s a benevolent service, but don’t be fooled; they are a FOR PROFIT company and a big one at that. Why are you sending your hard-earned relationships to them? Its time to involve your past guests online with your business and at a far higher, more personally rewarding level than can be done with TripAdvisor.

Create a strategy, similar to Sterling Ridge Resort in Vermont, that pulls guests into your fully owned online presence, your own website. Ask for comments about your guests’ stay that will be posted exclusively on your website. Ask them to write a guest blog of their vacation (or an activity, dinner, etc.) or email you a favorite photo from their trip. You’ll want to offer a couple of involvement levels and ‘assists’ depending on the degree your various guests will choose to be involved. Be sure to make a super easy, enticing option for those that might resist. Make it fun and run a campaign from time to time giving something away. Over time, this single tactic has the potential to provide the best return –no exceptions.

Google Plus

Google Plus is one of the most important places for guest reviews. Aside from the growing audience with Google+, its direct connection to your Google Local (Places) account is priceless for conversions and Search Engine Optimization (SEO) aka Getting Found on Google. Having reviews for guests to read will pull them closer to your webpage, where you can actually make the conversion commission free; sidestepping the “Book Now” buttons that are populated everywhere (including your Google Places/local account) that try to persuade people to book with the many OTAs. Oh you’re not on an OTA? Oops! Then they’re using your ‘juice’ to sell to these shoppers to your competition!

Facebook Reviews

Facebook Reviews

Recently, Facebook revamped how Guest Reviews appear on lodging pages. Here is a screenshot of it in action on Posada Yum Kin’s Facebook page. This seems much more directed and appealing than the ‘app’ they had before. It shows how Facebook is embracing the travel space with solid effort. Sure, they might not take over TripAdvisor, but their reviews WILL be valuable in converting fans to guests.


Though its not technically a review, a picture is still worth a thousand words. Do your guests have a Pinterest page? Ask them. Connect. Follow them. If they plan to share their travel pictures on a board, let them know you’re excited to repin their pics to your properties’ board. This is a natural exchange for Pinterest users and hits a great female demographic and leisure travel decision-makers.

There are many social media networks that are important for travel, general and travel-specific, but lodging professionals are a very busy group. My advice is to get the ones noted above under control and moving before you spread yourself too thinly. Always make sure your basecamp is secure!

15 Trending Travel Terms

Moving your hotel to an automated, online integrated system is a big step.

Here are 15 Trending Travel Terms to help you with some of the new lingo.Reception

Property Management System (PMS)

The application used by the hotel to control onsite property activities such as check in/out, folios, guest profiles, room status, requests, etc. PMSs can have interfaces between other applications such as the hotel point-of-sale (POS) or central reservations system (CRS)

Central Reservation System (CRS)

The application used to manage a hotel’s distribution and hotel room bookings. Typically will be used to reach guests via multiple distribution channels such as travel agencies (via GDS), online travel agencies (such as Expedia, Orbitz, Travelocity, Priceline and others), direct to the hotel website, and telephone (either via call center, direct to property or both).

GDS (Global Distribution System)

Reaches 300,000+ IATA registered travel agents powered by four networks: Sabre, Amadeus, Worldspan and Galileo. Agents use one of these systems to book airline, car, hotel and other travel arrangements for their customers. OTAs also use one or more GDS to power some or all of their content on their site. Partner hotels easily keep up-to-date GDS / ODD room inventory and rates, and any travel agent or online customer can retrieve real time rates and room inventory and book instantly via GDS and ODD networks. Alternatively, Pegasus ODD (Online Distribution Database) connects 100’s of Internet travel portals or OTA’s (online travel agents) such as Orbitz, TravelNow, Expedia, and Hotwire.

Online Travel Agencies (OTA)

Websites offering comprehensive travel shopping and Reservations Solutions to consumers. Examples include Expedia, Orbitz, Travelocity, Priceline, and many local and regional sites.

Review Sites

A travel website that assists customers in gathering travel information, posting reviews and opinions of travel-related content and engaging in interactive travel forums.

TripAdvisor was an early adopter of user-generated content. The website services are free to users, who provide most of the content, and the website is supported by an advertising business model. Other popular review sites are IgoUgo,

Rate Parity

The strategy that all distribution channels of a hotel should reflect the same rate for the same conditions for a particular room type. Rate parity strengthens customer loyalty and encourages guests to book directly with the hotel where terms/policies may be more flexible, given the same pricing as in other channels.

Smart Hotel Website

A collection of well-designed web pages that communicate the essence of the hotel –online. Used as the focal point for guest information and holding the Web Booking Engine (WBE), it is the core of a hotel’s online presence. Smart websites pull in visitors through search engine marketing (SEO) that book directly with the hotel, potentially reducing commissions to OTAs and GDS channels.

Web Booking Engine (WBE)

An application residing on a hotel’s website, which allows prospective guests to shop for rooms and complete reservations.

Domain Name

A domain name is simply a website address, e.g. is a domain name. This is also sometimes called a URL.

Web Analytics

The process of analyzing visitor activity on a website. Web analytics also includes the measurement of metrics to determine site effectiveness.

Search Engine Optimization (SEO)SEOProcess

The process of increasing the amount of visitors to website or page by ranking high in the search results of a search engine. The higher a Website ranks in the results of a search, the greater the chance that that site will be visited by a user. SEO helps to ensure that a site is accessible to a search engine and improves the chances that the site will be found by the search engine users.

Balanced Distribution Strategy

Determining when and through what channels to sell rooms based upon the cost of acquisition of the individual channel. By driving business to lower cost acquisition channels during high demand periods, hotels can maximize their profitability.


“Fill” measure of a hotel calculated by dividing the total number of rooms occupied by the total number of rooms available times 100, e.g. 75% occupancy.


Return On Investment is the measurement of costs minus income for a particular investment item.


The people who pay your salary. Your customer, the reason you do what you do.

Word-Of-Mouth Marketing Online –Equals Healthy Sales

Small and medium-sized business owners, you know how vital it is to the health of your business that you make a great impression with all of your customers, who then, of course, tell their friends. Plain and simple that’s word-of-mouth advertising. Undeniably, it’s the best way of introducing your business to potential new customers and bringing in new sales. Customers as advocates, what could be better than that? Maybe multiplying that advantage? Take your word-of-mouth techniques online and you can do just that. Quite simply, you will then have created the essence of inbound marketing and social media dynamics. Big words, simple idea –word-of-mouth –brought online. Online, we call it building a community.

Taking aspects of your word-of-mouth marketing online can be relatively easy and can be gained steadily over time, just like your brick and mortar-earned client base.

'Word of Mouth' photo (c) 2007, Paull Young - license: same rules prevail.

  1. Pay attention to what your customer is telling you,
  2. Know what they will tell others, and
  3. Always- appreciate their comments and their business.

Keep these guidelines in mind when putting your business… out there. Need some help sorting this all out?

Here are 5 easy tips to help you get started online.

Do your online networks work together and support each other?

You’ve chosen the online networks you want your business to network with: Facebook, Twitter, Google+, LinkedIn and others. You’ve created a website –set it up to become your basecamp. Now, are they integrated? Is the “Like” button on your web page? Is your web address on your Facebook page? There is usually simple code to insert, or a plug-in to be added.

Can people find you? Remember- Location, location, location!

Where does your page rank? If you have a physical location, when people search for you, do Google maps appear? At the top of the page? And is the location correct? These are all things you can adjust yourself by going into Google maps, Yahoo maps, etc.


Don’t let this defeat you! There is a lot of information to track.  BUT, there are some great little ‘helpers’ for social media management, tools like Tweetdeck, Hootsuite, and These are free services that pride themselves on ease of use and allow you to track and update all your networks at once. Looking for something more robust? Depending on what you need, I have some ideas on that. Drop me an email.

Inbound marketing does not work best in a vacuum

Macy's QR Code imageAdd a little Outbound Marketing to your online mix. Integrating your brick and mortar word-of-mouth techniques with your online presence can be as easy as holding a drawing with business cards for a free meal or service. If you are sending postcards, have an offer on the card that pulls clients into your website for something like a contest, free reward or valuable info. Add these to your database for opt-in email marketing, find them on Facebook, or run a text campaign to their cell phones. Cutting edge promotions, most recently, have integrated QR codes into promotions, effectively making use of smartphone technology.

SEO, keywords and Links = Results

Keywords and link building are essential to building an online presence. One of the first things to do is to be sure you have the relevant keywords listed in your SEO (Search Engine Optimization). Do you have a business that you partner with? Ask them to link to your site and in return you should link to theirs. It’s powerful stuff for getting better search results and getting the Big Boys to notice (Google, Yahoo, Bing, etc.) your site.

There is a much more to bringing your successful word-of-mouth strategies online, but give me a call and we’ll chat about things you can do right away to advance your word-of-mouth presence and ensure healthy sales.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Wisconsin’s Herb Kohl on Monopoly-Busting Google

This just in…
Herb Kohl’s office released this press release yesterday. Below are excerpts from his Opening Statement Of U.S. Senator Herb Kohl For The Of Hearing, “The Power Of Google: Serving Consumers Or Threatening Competition?”

Herb Kohls Senate Webpage image

“The basic premise of Google at its founding was that it would build an unbiased search engine — that consumers would see the most relevant search result first, and that the search results would not be influenced by the web page’s commercial relationship with Google. Its goal was to get the user off Google’s home page and on to the websites it lists as soon as possible. As Google’s co-founder and current CEO Larry Page said in 2004, “We want you to come to Google and quickly find what you want. Then we’re happy to send you to the other sites. In fact, that’s the point.”

However, as Internet search has become a major channel of e-commerce, Google has grown ever more dominant and powerful, and it appears its mission may have changed. For the last five years or so, Google has been on an acquisition binge, acquiring dozens of Internet-related businesses, culminating most recently with its proposed acquisitions of Motorola Mobility and Zagats. It now owns numerous Internet businesses, including in health, finance, travel, and product comparison. This has transformed Google from a mere search engine into a major Internet conglomerate. And these acquisitions raise a very fundamental question — is it possible for Google to be both an unbiased search engine and at the same time own a vast portfolio of web-based products and services? Does Google’s transformation create an inherent conflict of interest which threatens to stifle competition?

In the last few years, Internet businesses that compete with Google’s new products and services have complained that Google is now behaving in a way contrary to free and fair competition. They allege that Google is trying to leverage its dominance in Internet search into key areas of Internet commerce where it stands to capture from its competitors billions of dollars in advertising revenue. Rather than fairly presenting search results, these critics claim that Google has begun to subtlety bias its search results in favor of its own services. This conduct has the potential to substantially harm competition for commerce on the Internet, and retard innovation by companies that fear the market power of Google.

Antitrust scrutiny is not about picking winners and losers, but is about fostering a fully competitive environment so that consumers can fairly pick winners and losers. As more and more of our commerce moves to the Internet, it should be the highest priority of antitrust policymakers that the Internet remains a bastion of open and free competition as it has been since its founding. We need to protect the ability of the next Google to emerge, the next great website or application being developed in a garage in Silicon Valley or Madison, Wisconsin.”

I’m glad our legislators are looking into this subject. I’ve long thought that Google is the ‘new Walmart’, but I’ve been hesistant to say anything. (Google controls my SEO). As you know, I’m always on the side of small and medium-sized businesses. I think Mr. Kohl, once again, has taken the lead on a difficult, but timely subject. What do you think?

I Plus-one’d That Story, The New Verb

I’m predicting ‘plus one’ will become 2011’s new noun-to-verb crossover.  A few years ago, it was ‘I googled it’. Today, it’s +1 –as a verb. Pretty soon you’ll be hearing, “I read that and ‘plus one’d’ it.”

What is the new Google +1?

It is sort of like the Facebook ‘Like’ button, but with a few little Googly quirks. Instead of ‘Liking’ a page while you are browsing on that page, Google +1 allows you to tag it right from your browser window. It’s the old location, location, location again. Google seems to have just one-upped Facebook.Google Plus

Here is what a browser window looks like after you’ve joined Google+. It shows an enticing little ‘+1’ icon.

What will this mean? Will it be better?

Is your Google Plus One following you?

Besides being Google Plus’ new best friend, +1 is Google’s next step in perfecting their search algorithms. They’ve switched it up by having users direct the search engine in an interactive way. When a person is searching on a given set of search terms and chooses, say, the fifth page link instead of one on the first page, Google will ‘learn’ that someone thinks that the link on that page is more relevant. The long-term result will be that the Google search engine gets ever smarter, becoming more attuned to the person searching, and learning each individual’s nuances.

Here is a short video overview:

Plus one – your new business assistant

+1 is a cross between a bookmarking service and a search engine tuned to everything you’ve ever looked at –or ‘plus one’d’. Social media networking and closer interactions will come into play, as users find sites and information that their friends recommend. As +1 subtly permeates into everything you do and integrates with all your tools, plus one will become much more important than the “Like” button possibly ever could.

As Google fine-tunes their search engines to interconnect much like an assistant to the humanmind, you can see where they are going with that. Google has begun to dub experts in certain areas as having better search leverage or what is known as online klout. For example, a professional skater’s +1 would rank higher than a person that merely watches the sport.

And finally, Google, of course, is likely to favor Google. What does that mean? It’s an attempt by Google of essentially bringing SEO in-house. Instead of letting webmasters and SEO professionals stuff their sites with Google-friendly terms Google will now have a closer, more direct relationship with each searcher. This may effectively cut SEO professionals out and become far less important to rankings. It’s been reported, that +1 ranked sites are receiving remarkably better SEO rankings. This, in turn, has caused a stir of adaptation in the online business world.

Has this article been helpful? Let me know in the comment section below, or better yet. Plus one my post below!

Just can’t get enough? Here are a few more links:

Google Plus One – How will it impact SEO? – Affilorama discusses some of the reasons SEO strategies are changing.

How To Get A Google+ Vanity Url – Google+ profiles come with lengthy, numeric urls. Using this tool makes it possible to create a shortcut.

50 Random Thoughts On Google+ — Chris Brogan writes up 50 random thoughts on the new social platform.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Part Four – How do I know I’m not ‘spamming’? I’m just trying to promote my blog

Hopefully last week’s post didn’t make you stay awake at night wondering if you, too, were a spammer. When you leave comments on someone else’s blog how do you know it’s not spam? You can rest easy if you are leaving thoughtful comments on blogs that match or at least have something to do with your blog’s topic. In fact, commenting thoughtfully on someone else’s blog is a great way to get people to visit your own site and create backlinks. If you are cutting and pasting from one blog to another then you just may be.

White hat versus Black hat SEOwhite hat vs blck hat seo

In broad terms, SEO techniques are classified as white hat vs black hat. Just like in the Lone Ranger, if you want to be considered one of the ‘good guys or gals’ you want to be in the ‘white hat’ category. White hat SEO tends to look long-term and builds sites that are based on good design and interactivity. Black hat marketers use tactics that take whatever means to build rankings and often involve deception. One method uses hidden text where the text and background blend together. Another uses a practice called cloaking, which provides a different page response depending on if the page requested is by human or search engine. Search engines may remove black hats from their databases or reduce their online rankings.

And for God’s Sake, Don’t ‘Content Spam’ Either

Bloggers should also be cognitive of Content Spam. We all get ‘good’ at knowing what the search engines want and we want to make it easy for them to get it. If you do this job too well, you run the risk of being tagged a content spammer. Here some things to look out for:

Keyword spamming

This is using calculated placement of keywords within a page to raise the keyword count, variety and density of the page. This may include keywords that are directed more to the demographic, than what belong in the article. For example: a promoter wants to attract moms with children under 5. He or she places hidden text that may be similar to a popular women’s site hoping that the site will get picked up by search engines and will receive visits from these moms. In reality, the site might be for a matchmaking site or something similarly unrelated.

Meta-tag stuffing

This involves repeating keywords in the Meta tags and using keywords that are unrelated to the site’s content.

Hidden Text

The explanation was covered above in Black Hat SEO tactics.

Scraper Sites

Scraper sites use various programs to glean content that scores high in the search engine results pages. By taking a sampling of info from many sites, and recombining them new content is created. Some of these sites end up with higher rankings than the original writer of the information.

Article Spinning

Article spinning uses existing articles, usually taken from other sites, and rewrites the content. It is usually done by automated means or by hired writers.

Do not confuse article spinning with recycling your content. Using information from blogs you have already written and changing them up can be a good thing. It’s not what you do but how you do it. When using old content be sure to add some life and vitality to it. Can you pull out some questions for a poll? Can you do a video version? Doing things like that separates it from the dangers of article spinning.

Sometimes the lines are less than clear as to what the acceptable standards are. And when they are clear the lines themselves tend to keep changing. As with all things social media, use common sense, ask if you don’t know, and admit that you may be doing it all wrong.

Thank you for visiting my site and if you’ve read all four articles in our four-part series or if you’ve only read this one, I’d love to hear from you. Please don’t be afraid that because I watch closely for spam, I’ll think you are spamming me. Comments are what we bloggers live for! But maybe just add ‘not spam’ in your comment this time, then I’ll know for sure. I dare you.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Part Three – Sorting Out Spam Comments in your Blog

What a thrill it is to get people commenting on your blog. That’s how it works, right? People from all over the world will discover your writing talents, appreciate your knowledge on a certain subject and leave comments. That is what all of us engaging in the social media world have all been promised, right? Well, good comments will happen, but I hate to tell you that here, too, spammers are lurking in the background.

Usually these spammers are trying to get into your site by adding links where you may not even realize it. This is called link spam and they are doing this to give their websites higher rankings by adding lots of links. These link spammers use various methods, which include link-building software, link farms (aka mutual admiration societies), hidden links and spam blogs.

So how do you recognize valid comments from a spam comment?

Many times you can recognize link spam by the nonsensical, irrelevant text and by the large quantity of links that all point to a single site. Link spam causes various problems from wasting your time in reviewing them, to clogging search engines, and in scraping content from other’s sites making real new content difficult to locate.

Sometimes it’s not easy to distinguish between spam comments and valid ones. They try to convince you with their high praise that you are literally the ‘cat’s pajaams’ (I had one that said exactly that).

Here are five things to look for and ways to clean up your comment list quickly:

1- First, delete the obvious ones, like the ones shown below entirely. Don’t let them get any link juice from your site.

Obvious Spam

Obvious spam message in blog

2- Do you know the commenter or business name behind the comment?

3- Is there content that appears original? Meaning that it responds to information that you specifically provided in your post or addresses you by name.

4- Multiple comments sent from the same address or domain.

Repeat Spam

5- Reply to their comment with a thank you and a question. Do you get an answer? If not , it’s probably a spammer.

Adjust how your blog or website is set up

There are some simple things you can do to deter link spamming in the setup of your website like: adding validation software like CAPTCHA, making comment links “no follow”, not allowing multiple consecutive submissions, and blocking certain keywords (Levitra, etc).

Use an anit-spam software like Akismet or Discus. This software helps by showing multiple email addresses, allows you to track back to the IP address easily and allows you to tag comments for spam, and approve or disapprove comments. I also like it because I can reply to a commenter without using my email address and putting that at risk.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Part Two – Spam on Social Networks

Recently I got scam-spammed on Facebook by reposting an entry on Amy Winehouse’s death stating that it was getting more media attention than several soldiers who were killed in action. I should know better, right? Maybe you saw it, too? Oops. Sorry! How did I find out? Shortly after I posted, I received an email from a friend that said it was an inaccurate message. The exact same message had circulated about a year earlier using Lindsay Lohan’s name. That got me mad enough to write this blog. People need to know how insidious spam has become.
'Folding the flag.' photo (c) 2008, Sam Craig - license:

Chuck Anastasia has done a nice job researching and straightening out the facts. What I learned from this incident was that in the future before I repost anything, especially posts honoring our fallen soldiers, I will check them out first. The great disrespect these soldiers’ families have experienced and the great pain caused to them is horrible.

Increasingly, social networks are experiencing viral marketing tactics that use embedded links that cause great harm to ever larger groups of people. They lure people to click on these links in many deceptive ways, some will say a person is missing and to click on the missing persons flyer, some say your system has a worm virus called “insert name of horrible sounding virus here”, some use a celebrity breaking news item, some use the lure of checking out ‘who’s checked your profile on Facebook’, etc. Similar links can be embedded in quizzes, games and apps. After the individual clicks on one of these embedded links a variety of things can happen. Some will take control of your address book and send malicious messages to your friends and some will download viruses, spyware or Trojan horses right onto your computer.

Plus, there are other tricks that these spammers employ. If you are asked to “Sign Back into Facebook” beware! This is a sign that they are phishing for your password. Legitimate sites, using Facebook Connect, will open a new window with the URL starting with ‘’. Do not type in your password using any other domain name. If you are asked to connect to an app and you are unsure of it, simply ‘deny it’ or ‘leave App’.

Where should you check first?

1- My first spam, scam, fraud and urban legend point-of-reference is They have a treasure trove of information categorized on most everything. If the story is true, they say so. Although they didn’t have the Amy Winehouse on Facebook story yet, I still use them often.

2- I plan to continue checking Coolsparks, Chuck Anastasia’s blog. The comments from the Lindsay Lohan blog, posted over a year ago continue to come in.

3- does a nice piece called Urban Legends.

Next week, for part three of this four-part series, I’ll talk about “Sorting Out Spam Comments in your Blog”. If you missed last week on recognizing spam, click here. Hope to see you then. Thank you for visiting.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Spam, Not The Ham. How Do You Recognize It?

Do you always know if and when you’re being spammed? Sometimes, it’s hard to tell. It has become so prevalent in our daily lives that I am writing a 4-part series, starting this week on spam, what it is, how do you recognize it and what are the best ways to manage it.

First, what exactly is spam?
'Spam' photo (c) 2008, Andy - license:

We experience spam everyday, but what is it? According to Wikipedia, Spam is the use of any electronic messaging system that sends bulk messages indiscriminately. In 2011, the estimated figure for spam messages is around seven trillion. Fraud and lost productivity are the costs of this illegal activity and are largely borne by the public as a whole.

Although originally referred to as the sending of unwanted emails, the use of the term has now broadened to include other media like: instant messaging, forums, search engines, blogs, wikis, mobile phones, and social networking sites. Spam messaging ranges from openly blatant messages that ask you to send money to a foreign country for some reason or another, to phony ads for Viagra, to cunningly difficult to detect messages that contain embedded links.

Most of us are used to seeing spam emails and can easily recognize them because the people that sent them are either unknown to us or the messages sent are completely out of character for these people. As we enter the larger world of social networking, forums and blogging the people we interact with, by design, are not necessarily known to us. Spotting spammers is becoming more difficult. There is no ‘one size fits all’ for detecting spam.

In the next three weeks, I’ll break down how spam can change, depending on the venue, and what you can do about it. There is a lot to cover on this topic, and as things keep changing, it becomes more important everyday to keep up to date with what is going on in the world of spam.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!