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Your Website is Your Base Camp, Is It Solid?

Whether you’re climbing Mt. Everest in the heart of the Himalayas, like adventurers Rhys & Nicky, or leading your company into the world of inbound marketing, your success depends on having a solid base camp. Your website is your base camp.

A Base You Can Rely On

First off, your website is the most important part of your base camp, and making sure that you OWN your website is crucial. If you are unsure if you are the owner of your website, you can check on several registrar websites such as www.who.godaddy.com. If you are not the owner of your domain, you need to make sure that transferring your domain is high on your list of things to do.

Next step in having a solid base camp, is making sure your website is well designed and up to date to represent your hotel at the highest level. Here again, ownership is key. Self-hosted websites are affordable and offer the opportunity to retain all content, analytics and security making it a viable asset for your lodging property.

Closely Located to Your Final DestinationMt Everest Base Camp and Websites

Your website needs to encourage a sense of community, but that is not where your community ‘lives’. Easily visible and friendly links to social media networks like Facebook, Twitter and Google+ will provide the conduit from your site to places where you can interact with your community.

Interesting Enough That It Can Be Considered Part Of The Journey

Your site should be intuitive and attractive, certainly even more attractive than the base camp at Mt. Everest. Your blog, if you have one, should contain engaging content that relates to your hotel/resort and brings the customer back time and time again. For more information on blogging, check out our articles:

10 Easy Tips for Better Blogging

So if I have to blog, where do I start

The Place Where You Realize Dreams Can Become Reality

Your engagement on various social network sites drives visitors to your website which is the place where your efforts can be measured best. Google Webmaster Tools and other analytic tools provide a consistent and straightforward means of tracking your traffic.

Your Strategic Centering Point

In the world of inbound marketing, the pull strategy is the rope that allows you to get up the mountain. With each effort, whether it is sharing on social networks, posting interesting videos, or writing interesting content about your area and events, your goal is to “close the sale.” At each step of the relationship with your hotel and potential customers, your website must strategically provide the information they desire and persuade people to proceed to the next step of staying at your property. Strong and compelling call-to-action mechanisms will pull your customers in, guiding both them and yourself to the top of the mountain.
For help creating and inbound marketing base camp, i.e. a company website, give us a call. We’ll be certain to include all vital gear and advice just like the best Mt. Everest Sherpa would.
Social Energizer’s purpose is to help lodging properties develop lasting relationships with their guests and increase their satisfaction and returning visits.
We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, Google+, Search Engine Optimization, and Web-integrated email campaigns.
We invite you to comment and rate each blog, so we can ever improve our offerings to you.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

Top Three Trends Likely to Upset Your Social Media World

Start OverWhat’s going on?! Lately, it seems like the whole world is in a state of flux. First, countries like Eqypt and Libya are deciding to start over -or die trying. Then Wisconsin decides to do much the same thing… start over -or die trying. With this much upheaval in the world, it leads one to reflect on what’s happening and attempt to look into the future.

I can’t do much about these events, but they made me consider what will most likely impact the world ‘you and I’ live in, a world that increasingly depends on, and is driven by, the Internet, social media, and new media. What trends will arise, perhaps even merge, and continue to change and then further impact our lives?

Trend One

The first trend isn’t much of a departure from my lede. It’s the speed that news is bombarding us. Our ability to grasp and understand it before it has again evolved into a new story is creating an information-overloaded society. NPR recently published an insightful article on this topic called “Media Black Hole: So Much News That We’ll Implode?

Trend Two

Just as we’ve started to understand our communities, I find that they’ve moved and changed! Chris Brogan presents a nice update on how social media communities are evolving, and why, in “The Future of Community“.

Trend Three

Over half of all Americans will have smart phones by the end of 2011. Do you think this might impact marketing in America, just a little bit? Seriously, if there is so much news that we might implode, don’t you suppose that the same could be said of technology trends? Our marketing systems that just recently aligned to embrace Internet technologies must now evolve and align with mobile technology. Lucky for us, the B2C Marketing Insider has some tips in their article “Data-Driven Marketing: Mobile by the Numbers“.

Undoubtedly, right this minute, there is another new technology or trend on its way. What do you think will be the next mainstream trend? And how will we dodge, embrace or benefit from it?

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

How Small Businesses Get the Most from Social Media

Just how are small businesses using social media? What level of online presence should you have? One way to start is to review what other small business owners are doing and model it after them.

Once again our friends at Mashable! have provided some insights in their latest Infographics report.

In a nutshell, here’s what they have found.

What social networks are small businesses using?

Twitter: 78%

Facebook: 75%

LinkedIn: 30%

WordPress: 22%

Flickr: 13%

Tumblr: 11%

Blogger: 10%

How many small businesses have multiple profiles on the major social networks?

Facebook: 31%

Twitter: 10%

Does engagement drive traffic?

Yes! On average Twitter got 117 clicks, while Facebook received 250.

Which platforms should small businesses be using?

Both! The Twitter platform engages customers and there is more interaction, while Facebook will drive more traffic to your site.

One thing that ‘the numbers’ do not show is that these social media tools are not necessarily in competition with each other. When comparing the latest social media tools, it often looks like a race is taking place, when in fact their true power comes from working in harmony. Twitter drives people to Facebook and vice versa. It’s like Twitter is the fisherman using a large net, while Facebook is using a Musky Rod.

From the data above, it is obvious that social media tools like Facebook and Twitter are vital to promoting small businesses. Understanding the ins and outs and leveraging their benefits are the key to your success! Give us a call today to make sure you’re making the most of it.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’s current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

SEO Basics: Get the Most from Keywords

Keyword DirectionWhy do you need Keywords? They lay the foundation for Search Engine Optimization  (SEO). And SEO is how you get visitors to your site. It lets people know you exist. Keywords are used by search engines to find a product or service like yours and match it to the customer looking for that.

Close your eyes. Step into your customer’s shoes. Think. If someone were looking for the product or service that you offer, what words would they type? Write down your top ten words that you think they would use. Then write down the top ten phrases that they might use. That’s it. You have the foundation of your brand’s keywords.

As you develop your SEO, stick to these keywords at least until the page becomes ‘found’ or indexed.  Use the keywords within your blog articles and web content.

Here are a few quick tips on how to make the most of your keywords for SEO.

 

  1. Keyword use
    Be sure to use keywords in the page title, headings, anchor text, alt text and body copy as often as possible.
  2. Place keywords strategically
    The optimal number of keywords is 1-5 keywords per page. Place keywords in your body and bold some of them, preferably in the first sentence or two.
  3. Title
    The title of each page should be unique, use keywords and be 70 characters or less. Avoid using symbols because search engine crawlers may not like them.
  4. Meta tags and descriptions
    You have the ability to add Meta information; this is behind the scenes and may not be noticeable to readers but it is what search engines search for. Make sure you add Meta titles, keywords and descriptions that focus on the keywords used for each page (i.e. sometimes it can be the bigger idea).
  5. Internal Linking
    Link back to blogs or places within your site that reinforce your topic and its keywords. Using yourself and your content as a resource builds your internal links and provides better SEO.

There are many more ways to make your Keywords work for your SEO. This should get you started. If you’d like to learn more, let me know.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’s current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

SEO Explained through Analogies

SEO (Search Engine Optimization) can be daunting stuff. It’s the sort of topic that makes one’s eyes glass over and can put the worst insomniacs to sleep. BUT it is one of the four most important elements to Inbound Marketing and is often not understood.

Many consider it the magic behind the curtain. It is not magic –not really. It’s the logical process of improving visibility of a website or web page in search engines without paying for it. When done correctly it can work like magic and is the key to getting found online.

I always like to use analogies when describing concepts like SEO. Explaining complicated ideas is often made easier when tied to something familiar.

Google SearchSimon Cowell of American Idol

Think of Google as an American Idol contest, with lots of fledgling talent: some wannabees, a few already working professionals and some previously unknown and untapped artists -all waiting to ‘get found’. The Google engine is Simon Cowell (I know Simon is so –last year, but to me, he’s still ‘Idol’). He has lots of experience measuring talent. He knows what to look for, how to assess it, and compares each one to the other. Once he decides his top picks he places that influence on others, ruling the American Idol world.

While researching for this article, I found a couple analogies from Aaron Wall’s blog SEOBook. Here are my favorite SEO analogies of Aarons:

Link Reputation

  • search engines follow people – helps explain why new sites tend to not rank well, and how links are seen as votes.
  • roads and highways – used to describe PageRank and why some votes count more than others.
  • multiple audiences – used to describe why many types of content are needed to address different audiences, and the importance of creating content that is loved by buyers, linkers, and search engines.
  • rising tide lifts all boats – used to describe how links to one part of your website help other pages on your website rank better
  • pet rocks & overpriced dolls – describing how perception becomes reality when describing cumulative advantage, and how some poor quality sites are popular while better content remains hidden

On Page Content

  • fish and a fishing pole – when explaining how text heavy sites often outrank thin ecommerce sites, I like to call searchers fish and each word on the page an additional fishing pole in the water. This is really powerful when used in combination with analytics data, showing her the hundreds of phrases that people searched for to find a given page on her site…helping her see the long tail as schools of fish.
  • Don’t Make Me Think – people scan more than they read. Large blocks of text are imposing. People are more likely to read well formatted content that uses many headings, subheadings, and inline links. Expect people to ignore your global navigation, and do whatever you ask them to do (via inline links).

Site Structure

  • Broadway Street in Manhattan – used to describe the value of descriptive .com domain names, and when describing what top search engine rankings are worth.
  • a pyramid – when explaining how some phrases are more competitive than others, and how to structure a site.
  • chapters of a book – used to describe the importance of focused page titles, and how to structure a website.

Do you have a favorite analogy to explain SEO? Was this helpful? Let me know what you think.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’s current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

Dispatches from Blogistan, A Book Review

Described in the subtitle as “a travel guide for the modern blogger,” Suzanne Stefanac’s book, Dispatches from Blogistan, is worth reading whether you are a blogger or not. This is not so much a how-to book as it is a why-to-blog book.

The first two chapters offer a new take on the history of communications. And the book really begins with the introduction of the internet as radicalizing the way communications occur. Instead of pushing messages (from advertising to propaganda), the shift is to pull the audience to the message. Instead of one-to-many or one-to-one channels of communication, the shift is toward many-to-many channels. The blogosphere is the heart of the many-to-many messages.

Stefanac provides a layout of the landscape in her explanation of the blogosphere. Even though the book was published in 2007(by New Riders in Berkeley) and some things have changed, her insights into the culture still ring true. Technorati is no longer the only major search engine for blogs, for example. Google, Yahoo, Bing and most others now include blogs in their search engine results. Such changes confirm how spot-on Stefanac is about the democratization of media.

With a common sensical approach she addresses issues of trust, privacy, security, and legal safeguards. Yet its reading about the power of collaborative discourse — many-to-many conversations — that gets to the heart of blogging.

There are so many basics to blogging covered in this book I can highly recommend it to anyone who wants to understand this new social media phenomena. People all over the world upload more than a million new blog posts every day. Every day.

News blogs are written by citizen journalists and professional reporters. Food blogs by farmers, grocery stores, chefs, home cooks, foodies, gardeners, and upscale food magazines, food manufacturers, product advertisers, etc.

Blogs as diaries. Blogs as clubhouses. Blogs as news feeds.  Blogs as soapboxes.

Stefanac takes the blogger on a road tour. She gives the reader driving instructions but most importantly takes them under the hood of the car to explain how the search engines work. And how to check our own fluids, tire pressure and lights. It’s a handy desk reference for a seasoned blogger and a wonderful place to start for someone who is new to blogging.

Blogging has never been easier. WordPress makes it the easiest.

U.S. Army Launches Social Media Handbook

Just a short post this morning. I found this interesting from our friends at Mashable. It’s a story of how the Army has created and is distributing a handbook to all army personnel and their families on how to handle social media.army social media handbook

Mashable says that, “The new social media handbook provides additional tips and best practices, along with information on operations security tips, branding information, checklists, regulations and frequently asked questions.”

I bet they would have liked to have had this before WikiLeaks came into existence.

Chris Brogans- What is the Focus and Purpose of Your Blog

I was digging through some of my archives and came across this article from Chris Brogan, one of my favorite thought leaders in the social media arena. It is about the focus and purpose of your blog.

Chris starts by suggesting that you, “Ask yourself that question: what is the focus and the purpose of my blog? Is the purpose of your blog easy to define? What are you aiming towards accomplishing with it? How are you testing whether or not you’re reaching your desired effect?”

Next, he tells the story of his blog history and brings you up to date.Chris Brogan

“When I started my blog many years ago (it skittered across several domains before I landed in “real” blog software), it was for fiction. I wrote stories. Then, I wrote about fitness and nutrition. Then, I wrote about self-improvement. Then, I wrote about new media. I went from that into writing about social networks and social media, and then eventually, I moved into how businesses could use social media to improve.

What am I writing about these days? Human business. It’s essentially the idea that relationships and human-shaped experiences serve business much better than cold marketing and afterthought customer service.”

Human business, now that’s an idea that can catch on. At Social Energizer, our philosophy is based on this same principle. Finally, Chris helps you define what it is that you need to do.

“Your blog is a media property. It’s also a tool that allows you to build relationships (should that be of interest), to notify and inform (if you like telling the news), to reflect and react (if you like being a commentator), to report (if that’s something you enjoy doing), or a tool to educate, instruct, or establish thought leadership. It can be a call to action, a lead generator, a showcase for your talents, and many other things.

But your community (or your audience, if you’re not as close to them) is there with an expectation. They are seeking whatever it is you’ve been offering along the way. They want your best, and they want your material to enlighten, entertain, inform, inspire, or any of several other functions.”

One thing Chris doesn’t mention in his article is SEO (Search Engine Optimization). Sometimes gaining better SEO can be the main purpose for writing a blog. Consistently changing content on your website will affect your search rankings with the major search engines like Google, Yahoo! And Bing. Initially, I think small business owners care more that customers find their websites, then that they are ‘engaging’ with them. It’s sort of the chicken and the egg thing.

What is the focus and purpose of your blog? If you need help defining it and applying it? Give Social Energizer a call. Our focus is on small businesses. Our purpose is to help integrate inbound marketing techniques into our clients’ current marketing plans.