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Who Should Be Your Next ‘Go To’ Employee?

“So I have a website –now what?” That is the question I often get when a client is asking why the website they either made themselves or ‘had a friend’ design isn’t getting any results. And I mean it –ANY RESULTS. So many small business owners are not getting the point. A website is only one piece of the online marketing puzzle but its potential to help your business is the secret to solving that puzzle. Your website is not the place to CHEAP OUT.
INTERNETS: ON/OFFphoto © 2005 mikael altemark | more info (via: Wylio)

Many entrepreneurial business people consider a website an afterthought and as not really that important to the success of their company. They are quickly being proven wrong. Inbound marketing which starts with having a website, is the most affordable method of marketing your business and is most likely to get you the best results. Using a pull strategy in Inbound, a.k.a. Online Marketing, you interact with people through many social media networks, then pull them into your online business realm via a website or social media platform specific to your business.

What a website isn’t

It should not be a static online brochure, a website that after you’ve given people your web address they can pull it up and… what? Gawk at it? Exclaim of its beauty? See all the ‘stuff’ you’re trying to sell? It should DO more than that.

So what should a website do for a business?

Kirt is beaming with new careerphoto © 2011 www.lancashire.gov.uk | more info (via: Wylio)

Every smart or lucky business has a ‘go to’ employee. Someone that takes on every challenge, is your best advocate, is the warehouse of much of your companys’ knowledge. That ‘go to’ employee, in this case, is your website and it’s vital that you prepare it for the challenge it is about to face. It will provide a foundation that you can use to venture into the social media network. This foundation should have SEO capabilities for every single thing that you publish. It should have reporting capabilities both short term and long term. It should nurture your leads or in other words help you convince consumers to buy or at least engage with your business. It should allow you to work the way you want to –either on a day-to-day basis or with scheduling far into the future. It should allow you and your business to grow.

What are the other pieces of this Internet puzzle?

“Build it and they will come” strategy may work for big brands like Disney, but if you have a small business, how are people going to find you? You need to chart out ‘how’ that is going to happen. Where are your potential customers now –online or off? What would make them visit you online –and keep them coming back? What would entice them into buying your offering?

Social Media sites

Sure, there is Facebook and it is not to be overlooked. But more specifically, there are social media sites that let you, as a small business owner, narrow your efforts to get closer to your niche. If you’re selling craft or gift items, then Esty.com may allow you the larger, targeted audience your business needs to sell successfully. For service companies, like automotive service or beauty salons, I like Yelp! Yelp! Is a review site for professional services offered in your area. Let your customers do the talking for you. That is far more powerful than tooting your own horn. For the travel industry, Trip Advisor is fast becoming the most respected of online travel sources because of the use of customer reviews.

Don’t forget email

internet explorerphoto © 2010 Sean MacEntee | more info (via: Wylio)

It’s not really glamorous, but small business owners should not forget email. Email offers a one-to-one relationship with your client and is of high value in the world of marketing, do not under-estimate its power. Plus, it’s affordable. Have you been collecting business cards for years and just use them to draw for a free dinner? It’s time to up the ante. Keep collecting those cards, but then start an email campaign that first gets them to ‘approve’ of you sending them these email messages from time to time. This would be called the ‘opt-in’. Then provides them periodic updates and offers to keep them interested and directly relating to your business over a period of time. Include links to your website that provides even more incentives and more info. An extra reason for keeping a solid email list is that it is an actual business asset. Think of it as an investment into your businesses future. –One more thing about email. Do you have your website address and social media handles at the bottom of your email signature? No? Do it today! It is a vital part of branding your business and should not be overlooked.

Integrate it!

With today’s popular mantra of “online marketing is where marketing is at”, one thing that seems to get overlooked, and is critical, is the integration of ALL your marketing efforts. On –AND Off line. Integration helps you get every bang for every buck. TV Advertising? Add in your web page. If you are planning on having a booth at a local farm market, be sure you have a brochure or business card that has your website on it –and maybe even add in how people may find extra value by looking your business up online.

Better yet, design a campaign that integrates some of the traditional advertising that you have done in the past and uses the website as a critical piece that drives excitement. Maybe it’s a TV campaign for a free prize that takes entries via your Facebook page, thus resulting in a large audience that ‘likes’ your site.

There are so many options and some, frankly, work better than others. Give us a call today, we’ll help you hone in on the audience you need and plan a strategy that will pull them to your business.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

In addition to building great dynamic websites, we do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Online FREE, the new Tchochtke

Dog vs Man Danceoff

To view video, click on link below

Henry Ford once said, “The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.” In today’s inbound marketing terms, this could be the new Holy Grail. Business owners successful at providing the right balance of online FREE content and services are most likely to entice and solidify their customers. This strategy is called a pull strategy and means you are pulling customers, not pushing them to buy your product or service.

Yes, I said FREE content and services. Free, as in no cost. Zip, Zilch, Nada, No dinaro. You all know where I’m going with this, don’t you? Here’s my short list:

  • Facebook
  • Twitter
  • Linked In
  • Google
  • Yahoo
  • YouTube
  • WordPress.com
  • Yelp
  • Webinars
  • e-books
  • surveys
  • data charts
  • content (blogs)
  • Farmville
  • Mafia Wars

You get the idea. In 2011 terms, they’re the new tchotchke.

We spend countless hours online; checking this, reading that, playing those favorite free games and watching dog-vs-man-danceoff.htm.

It’s easy to understand why WE do this, but why are THEY, a.k.a. businesses, doing it? Why is this happening? Why would businesses give it all away for free?

It’s all in the Pull Strategy

As businesses move from Old School marketing methods like advertising to Inbound Marketing there is a change from push to pull. Instead of pushing a message, social media can pull customers to your business. The heart of this new successful strategy focuses on understanding the behaviors of today’s consumer. The online world is being developed as a “warm and fuzzy” place where businesses offer free advice, content, services, and games; and come together in a sense of community. It is where people go first for consumer information, and increasingly where they make a purchase, and begin to advocate for a product, service, business, or brand they like.

This pull strategy proves to be much more effective than the traditional push approach. Why? Because who doesn’t like free stuff?

How about you? You can continue to receive this blog FREE by clicking on ‘By Email’ in the top right corner of this page and subscribing to the Social Energizer blog. Feedburner will have you decode a scrambled word and then click on a link they send to your email. That’s all there is to it.

First Steps to Successful Inbound Marketing

So, you’ve watched Socialnomics with Eric Qualman and now you ‘get it’.

Haven’t seen it yet? Here it is again.

Now, you’re ready to begin the first steps to successful Inbound Marketing. Because traditional marketing will never be the same. It will no longer get you ‘there’. If you want to move your business forward, then you will need to focus on what you’re doing online. Here are some tips to help you get started.

Own Your Own Website
There is nothing more important than owning your own website. It’s your basecamp. The place that all your social media efforts revolve around. The place where all your communications should originate from -and end up at.

Location, location, location!
Now more than ever location matters. Whether it’s a busy street corner or a hard to find hole in the wall, getting your spot on the map right is vital. My recommendation is first things, first. Can people find you? If you’re a restaurant, hotel or auto repair shop, then start by registering your address and details on Google Places. This will literally, put you on the map.

Google Places http://www.google.com/help/places/index.html

Get Found
Make it easy for others to find your website (you do have a website, right?) by adding it to these most popular search engines, as listed below. Yes, all of them. This will allow the search engines to find you without waiting for them to ‘crawl’ your site. Being proactive on this is a good thing.Socialnomics

Google – http://www.google.com/addurl/?continue=/addurl
Bing- http://www.bing.com/webmaster/SubmitSitePage.aspx
Yahoo! Local – http://listings.local.yahoo.com/
Yelp! http://www.yelp.com/business?country=US

Consider these:
__Craigslist- http://yourcity.craigslist.org/
__Here is a link where you can submit your site to MANY places:
http://www.locallytype.com/pages/submit.htm

Next steps
For all businesses, the top things that you need to do is establish a presence on Facebook, Twitter, Google+ and start a blog. For hospitality businesses, include TripAdvisor in that equation. Put it at the top of the list.
I’ll cover those in future articles. Stay tuned!