ID=21

Additional Revenue Model for Hotels

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Catalin calls this hotel strategy The Catwalk Concept. It is fundamentally an additional revenue model for hotels that uses the concept of sponsoring brands that may be used within the hotel.Catwalk

Excerpt from Catalin at Cain:

“A branded hotel can take three specific steps to capitalise on this opportunity:

  • First, conduct research to identify specific brands of other products and services that appeal to their guests, for example, one such brand could be a particular type of flat-screen television whose design and price tag has been targeted to a specific type of customer.
  • Second, explain to the companies identified the benefits of gaining access to their guests; the hotel could build guest market profiles to support the claims that its guests fit the profile of the flat-screen television’s target audience.
  • Third, find inconspicuous ways to grant these companies access to the guests, for example, the hotel could agree to display the flat-screen televisions in its rooms so that the guests interact freely with the product, without ever feeling part of a marketing campaign.”

Just like pro-fisherman and Nascar racers, who rely heavily on sponsorships, hotels are in the position to heighten the visibility of certain branded products that they use. Presenting an even better opportunity, is the ability to actually put that brand in a potential customer’s hands. Need a new mattress? Try it out at a sponsored hotel. Love the sheets? Buy them directly from the hotel.

Some of the larger hotel chains, like Hampton Inns, have been selling their bedding for a while now. How could this work for small to medium-sized hotels? Is anyone doing this now?

Here’s a shout out to brands that supply hotels -is this an attractive proposition for you? What would a hotel need to do to begin this partnership? I’m thinking that for a brand there is great potential here for some very valuable social media interaction.

Find the full article at Cain, a Strategy and Innovation Agency located in the United Arab Emirates.

5 Stages of Choosing Travel

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The travel outlook is positive, and with the rise of mobile, social and video behaviors, we are now seeing seeing travelers move through five key stages of travel. Here are some insights within each stage:
  • Dreaming: 68% of business travelers watch travel-related online videos. Among them, 68% are thinking about a trip.
  • Planning: The average traveler visits ~22 travel related sites during 9.5 research sessions prior to booking.
  • Booking: 37% of leisure travelers report that the internet prompted them to book, up from 28% two years ago.
  • Experiencing: 70% of business travelers check into their flights/hotel with their mobile device. Almost 1 in 4 hotel queries come from a mobile phone.
  • Sharing: About 1 in 3 business travelers have posted reviews online of places they’ve been.

20 Entrepreneurial Insights for Success

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Running a small business can be a lonely thing and getting good advice is key. Sometimes just knowing what’s worth pursuing or not is all you need. Sometimes it’s just getting started.

Here’s a list of short and simple advice for entrepreneurs given by entrepreneurs.

  1. Establish a strong network –whether it’s friends or people you pay –or beter yet, a mix of the both. It’s impossible to be ‘all things’ to your business. Have great ‘go to’ people for information, advice and feedback.
  2. Execute your ideas
  3. Finding funding and becoming popular do not make a business. Profit makes a business. Make money.

    Eat your young

    Glen Lipka, http://commadot.com

  4. Learn to eat your young. If your plan isn’t working, get a new one. It doesn’t matter if it’s your baby. If something better comes along, eat the old and embrace the new.
  5. If you launch without feeling slightly embarrassed, you’re probably too late.
  6. Equity is like manure, if you pile it up it just smells bad. But if you spread it around, lots of wonderful things grow.
  7. Only consider advice and guidance from people who have started businesses – either successful or failed, doesn’t matter.
  8. You are not a business until the customer pays you. Until then it’s a hobby.
  9. It is easier to sell medicine than it is to sell vitamins.
  10. Learn public speaking.
  11. Hire people who are smarter than you are.
  12. Never be afraid to ask for help or advice, and heed it.
  13. A goose that lays golden eggs is worthless if you have to feed it diamonds.Goose laying golden egg
  14. Stop romanticizing the idea of a startup. Put a game plan together and just do it.
  15. Just because you trust someone, doesn’t mean you can depend on them as well. Trust and delivery can be two different things.
  16. What’s your unfair advantage?
  17. When the road ahead seems too long, look back to see how far you’ve come.
  18. Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did.
  19. You can’t make money and excuses at the same time!
  20. Just because something doesn’t do what you planned it to do doesn’t mean it’s useless. -Thomas A. Edison
  21. Entrepreneurship is living a few years of your life like most people won’t, so that you can spend the rest of your life like most people can’t. -Anonymous

Source: Quora

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Word-Of-Mouth Marketing Online –Equals Healthy Sales

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Small and medium-sized business owners, you know how vital it is to the health of your business that you make a great impression with all of your customers, who then, of course, tell their friends. Plain and simple that’s word-of-mouth advertising. Undeniably, it’s the best way of introducing your business to potential new customers and bringing in new sales. Customers as advocates, what could be better than that? Maybe multiplying that advantage? Take your word-of-mouth techniques online and you can do just that. Quite simply, you will then have created the essence of inbound marketing and social media dynamics. Big words, simple idea –word-of-mouth –brought online. Online, we call it building a community.

Taking aspects of your word-of-mouth marketing online can be relatively easy and can be gained steadily over time, just like your brick and mortar-earned client base.

'Word of Mouth' photo (c) 2007, Paull Young - license: http://creativecommons.org/licenses/by/2.0/The same rules prevail.

  1. Pay attention to what your customer is telling you,
  2. Know what they will tell others, and
  3. Always- appreciate their comments and their business.

Keep these guidelines in mind when putting your business… out there. Need some help sorting this all out?

Here are 5 easy tips to help you get started online.

Do your online networks work together and support each other?

You’ve chosen the online networks you want your business to network with: Facebook, Twitter, Google+, LinkedIn and others. You’ve created a website –set it up to become your basecamp. Now, are they integrated? Is the “Like” button on your web page? Is your web address on your Facebook page? There is usually simple code to insert, or a plug-in to be added.

Can people find you? Remember- Location, location, location!

Where does your page rank? If you have a physical location, when people search for you, do Google maps appear? At the top of the page? And is the location correct? These are all things you can adjust yourself by going into Google maps, Yahoo maps, etc.

Time-management

Don’t let this defeat you! There is a lot of information to track.  BUT, there are some great little ‘helpers’ for social media management, tools like Tweetdeck, Hootsuite, and Ping.fm. These are free services that pride themselves on ease of use and allow you to track and update all your networks at once. Looking for something more robust? Depending on what you need, I have some ideas on that. Drop me an email.

Inbound marketing does not work best in a vacuum

Macy's QR Code imageAdd a little Outbound Marketing to your online mix. Integrating your brick and mortar word-of-mouth techniques with your online presence can be as easy as holding a drawing with business cards for a free meal or service. If you are sending postcards, have an offer on the card that pulls clients into your website for something like a contest, free reward or valuable info. Add these to your database for opt-in email marketing, find them on Facebook, or run a text campaign to their cell phones. Cutting edge promotions, most recently, have integrated QR codes into promotions, effectively making use of smartphone technology.

SEO, keywords and Links = Results

Keywords and link building are essential to building an online presence. One of the first things to do is to be sure you have the relevant keywords listed in your SEO (Search Engine Optimization). Do you have a business that you partner with? Ask them to link to your site and in return you should link to theirs. It’s powerful stuff for getting better search results and getting the Big Boys to notice (Google, Yahoo, Bing, etc.) your site.

There is a much more to bringing your successful word-of-mouth strategies online, but give me a call and we’ll chat about things you can do right away to advance your word-of-mouth presence and ensure healthy sales.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Wisconsin’s Herb Kohl on Monopoly-Busting Google

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This just in…
Herb Kohl’s office released this press release yesterday. Below are excerpts from his Opening Statement Of U.S. Senator Herb Kohl For The Of Hearing, “The Power Of Google: Serving Consumers Or Threatening Competition?”

Herb Kohls Senate Webpage image

“The basic premise of Google at its founding was that it would build an unbiased search engine — that consumers would see the most relevant search result first, and that the search results would not be influenced by the web page’s commercial relationship with Google. Its goal was to get the user off Google’s home page and on to the websites it lists as soon as possible. As Google’s co-founder and current CEO Larry Page said in 2004, “We want you to come to Google and quickly find what you want. Then we’re happy to send you to the other sites. In fact, that’s the point.”

However, as Internet search has become a major channel of e-commerce, Google has grown ever more dominant and powerful, and it appears its mission may have changed. For the last five years or so, Google has been on an acquisition binge, acquiring dozens of Internet-related businesses, culminating most recently with its proposed acquisitions of Motorola Mobility and Zagats. It now owns numerous Internet businesses, including in health, finance, travel, and product comparison. This has transformed Google from a mere search engine into a major Internet conglomerate. And these acquisitions raise a very fundamental question — is it possible for Google to be both an unbiased search engine and at the same time own a vast portfolio of web-based products and services? Does Google’s transformation create an inherent conflict of interest which threatens to stifle competition?

In the last few years, Internet businesses that compete with Google’s new products and services have complained that Google is now behaving in a way contrary to free and fair competition. They allege that Google is trying to leverage its dominance in Internet search into key areas of Internet commerce where it stands to capture from its competitors billions of dollars in advertising revenue. Rather than fairly presenting search results, these critics claim that Google has begun to subtlety bias its search results in favor of its own services. This conduct has the potential to substantially harm competition for commerce on the Internet, and retard innovation by companies that fear the market power of Google.

Antitrust scrutiny is not about picking winners and losers, but is about fostering a fully competitive environment so that consumers can fairly pick winners and losers. As more and more of our commerce moves to the Internet, it should be the highest priority of antitrust policymakers that the Internet remains a bastion of open and free competition as it has been since its founding. We need to protect the ability of the next Google to emerge, the next great website or application being developed in a garage in Silicon Valley or Madison, Wisconsin.”

I’m glad our legislators are looking into this subject. I’ve long thought that Google is the ‘new Walmart’, but I’ve been hesistant to say anything. (Google controls my SEO). As you know, I’m always on the side of small and medium-sized businesses. I think Mr. Kohl, once again, has taken the lead on a difficult, but timely subject. What do you think?

I Plus-one’d That Story, The New Verb

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I’m predicting ‘plus one’ will become 2011’s new noun-to-verb crossover.  A few years ago, it was ‘I googled it’. Today, it’s +1 –as a verb. Pretty soon you’ll be hearing, “I read that and ‘plus one’d’ it.”

What is the new Google +1?

It is sort of like the Facebook ‘Like’ button, but with a few little Googly quirks. Instead of ‘Liking’ a page while you are browsing on that page, Google +1 allows you to tag it right from your browser window. It’s the old location, location, location again. Google seems to have just one-upped Facebook.Google Plus SocialEnergizer.com

Here is what a browser window looks like after you’ve joined Google+. It shows an enticing little ‘+1’ icon.

What will this mean? Will it be better?

Is your Google Plus One following you?

Besides being Google Plus’ new best friend, +1 is Google’s next step in perfecting their search algorithms. They’ve switched it up by having users direct the search engine in an interactive way. When a person is searching on a given set of search terms and chooses, say, the fifth page link instead of one on the first page, Google will ‘learn’ that someone thinks that the link on that page is more relevant. The long-term result will be that the Google search engine gets ever smarter, becoming more attuned to the person searching, and learning each individual’s nuances.

Here is a short video overview:

Plus one – your new business assistant

+1 is a cross between a bookmarking service and a search engine tuned to everything you’ve ever looked at –or ‘plus one’d’. Social media networking and closer interactions will come into play, as users find sites and information that their friends recommend. As +1 subtly permeates into everything you do and integrates with all your tools, plus one will become much more important than the “Like” button possibly ever could.

As Google fine-tunes their search engines to interconnect much like an assistant to the humanmind, you can see where they are going with that. Google has begun to dub experts in certain areas as having better search leverage or what is known as online klout. For example, a professional skater’s +1 would rank higher than a person that merely watches the sport.

And finally, Google, of course, is likely to favor Google. What does that mean? It’s an attempt by Google of essentially bringing SEO in-house. Instead of letting webmasters and SEO professionals stuff their sites with Google-friendly terms Google will now have a closer, more direct relationship with each searcher. This may effectively cut SEO professionals out and become far less important to rankings. It’s been reported, that +1 ranked sites are receiving remarkably better SEO rankings. This, in turn, has caused a stir of adaptation in the online business world.

Has this article been helpful? Let me know in the comment section below, or better yet. Plus one my post below!

Just can’t get enough? Here are a few more links:

Google Plus One – How will it impact SEO? – Affilorama discusses some of the reasons SEO strategies are changing.

How To Get A Google+ Vanity Url – Google+ profiles come with lengthy, numeric urls. Using this tool makes it possible to create a shortcut.

50 Random Thoughts On Google+ — Chris Brogan writes up 50 random thoughts on the new social platform.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Spam, Not The Ham. How Do You Recognize It?

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Do you always know if and when you’re being spammed? Sometimes, it’s hard to tell. It has become so prevalent in our daily lives that I am writing a 4-part series, starting this week on spam, what it is, how do you recognize it and what are the best ways to manage it.

First, what exactly is spam?
'Spam' photo (c) 2008, Andy - license: http://creativecommons.org/licenses/by-nd/2.0/

We experience spam everyday, but what is it? According to Wikipedia, Spam is the use of any electronic messaging system that sends bulk messages indiscriminately. In 2011, the estimated figure for spam messages is around seven trillion. Fraud and lost productivity are the costs of this illegal activity and are largely borne by the public as a whole.

Although originally referred to as the sending of unwanted emails, the use of the term has now broadened to include other media like: instant messaging, forums, search engines, blogs, wikis, mobile phones, and social networking sites. Spam messaging ranges from openly blatant messages that ask you to send money to a foreign country for some reason or another, to phony ads for Viagra, to cunningly difficult to detect messages that contain embedded links.

Most of us are used to seeing spam emails and can easily recognize them because the people that sent them are either unknown to us or the messages sent are completely out of character for these people. As we enter the larger world of social networking, forums and blogging the people we interact with, by design, are not necessarily known to us. Spotting spammers is becoming more difficult. There is no ‘one size fits all’ for detecting spam.

In the next three weeks, I’ll break down how spam can change, depending on the venue, and what you can do about it. There is a lot to cover on this topic, and as things keep changing, it becomes more important everyday to keep up to date with what is going on in the world of spam.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

Make People See Your ‘It’, A 5-Step Approach

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Here’s a short story on innovation from Seth Godin that I’d like to share. It brings home what we do and why it matters.

The sad, true tale of Otto Rohwedder'Wonder Bread' photo (c) 2005, Anthony Easton - license: http://creativecommons.org/licenses/by/2.0/

Otto Rohwedder invented sliced bread. He focused, like most inventers did, on the patent part and the making part.

The thing about the invention of sliced bread is this- for the first 15 years after sliced bread was available no one bought it, no one knew about it. It was a complete and total failure.

And the reason is that until Wonder came along and figured out how to spread the idea of sliced bread, no one wanted it.

They found that the idea of sliced bread like the success of almost everything is not always about what the patent is like, or what the factory is like, it’s about can you get your idea to spread, or not.

Ideas that spread, win.
(story as told by Seth Godin, SethGodin.com/sg)

 

I love this story and most things from Seth Godin. From a brand and social media perspective, he’s dead on. I think most people in medium to large-sized companies understand this story and how it relates to what they do quite easily. Medium-large-sized businesses usually employ agencies that help them ‘think out of the box’ and ‘stand out in the crowd’. They spend a lot of time and energy doing exactly that. At least that was my experience working with Cargill and Kimberly Clark. If you run a small business, I think it’s more difficult to understand where this fits in and how to act upon this little piece of wisdom.

Small businesses simply do not have the budgets to employ a New York or even an Appleton, WI ‘agency’. So what do you do?

1- Start by learning to understand your business from the ‘outside’.

How do your clients view your business? Take your blinders off. How do they see you in comparison to your competition?

2- How do you want them to see you?

Is there anything as special as ‘sliced bread’ about you or your business? What’s your niche?

3- Are you capitalizing on any special niche you have?

Pull together a small group of trusted clients, friends and family. People who care enough to be candid with you and care enough to get their heads around what you’re trying to do. Brainstorm on ways to stand out. Be remarkable. Be bold!

4- Put a plan into action.

Decide which idea or ideas you want to try out. Remember, the best ideas are not necessarily the most expensive. Don’t worry if your first attempts are not perfect. Wonder Bread probably didn’t get it right the first time either.

5- Evaluate.

Keep an eye on who and how many people are involved with your idea. Is it spreading? No? Then change it up. Do something different. Yes, it is spreading? Change it up again. Improve on what you’re doing based on feedback. Your audience expects and deserves it.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!

5 Social Media Must Haves

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Here are the 5 things every business must do to build a community online and bring in clients via social media.

1. Website

It’s your web basecamp, start here.
Work in Progressphoto © 2006 Grant Kwok | more info (via: Wylio)

2. Blog, forum, or some way of delivering active audience-focused content.

I have a few clients that really do not want to blog. They know they should to get the best online results, but they do not have time to create a post daily, weekly or sometimes even monthly. Hmmm, what to do? Well, number one, you can try NOT calling it a blog. Call it News and Events, or Random Thoughts. It gives you the ability to post when YOU want to without hearing the tapping of your audience’s foot waiting for a post sent out at strictly timed intervals. Sure, you might not get astronomical SEO, but you will get the liberty of posting at a time that is right for you and your business while still building your SEO. Forums, yes, forums. Great audience-generated content. Sit back and engage with your audience in a forum on your site. Glean that great content for use in blogs, I mean a ‘Random Thoughts’ column, new product ideas or your next promotion. Downside? Monitoring the forum for the wayword spammer or opinionated [expletive here] that maybe has ulterior motives or just wants to cause trouble. Other ideas? I’ve seen everything from ‘a quote of the day’ snippet to contests that involve the audience on a daily basis. I liked the later much more than the former. The key here is knowing your audience, using some imagination and creating something that entices people to involve themselves with your site regularly.

3. Social Media Networks

Facebook, Google, My Space, Google+, and Twitter are just a few of the networks where you may want to create a presence. Deciding which ones to join and how many you can be active with is a choice you will need to make, but usually the more the better.

4. Review Sites

Review sites like Trip Advisor, Yelp!, etc. are often overlooked, but surefire ways of getting great objective feedback. It’s always best when someone says something nice behind your back. They make it easy to ‘nudge’ those comments along with widgets that you can put on your website to show off your reviews. This is a free and easy way to make a big impact with your social network.

5. Visit the folks –other folks that is.

Find a forum or comment on someone’s blog (not your own) where your audience or fringe audience hangs out. You might learn what you should be doing and be able to offer some advice or help out. A couple of useful places to engage with an audience, whether niche or broad, is Quora and Alltop.

Integration

As you build this infrastructure, you’ll need to integrate as much as possible. From adding a Facebook ‘Like’ button to adding your website in your signature as often as possible there are countless possibilities for integration. The person that does this best wins.

At this point, someone usually says –“That’s it! That’s all you have to do.” Or “You can do this all yourself practically for free.” Yes, you can. But if you decide to do all this on your own when will you have time to produce your product or deliver your actual service? Now, might be the time that you realize that there are some things you do and some things you get help for. Give us a call today! We’ll set up a social media system that fits your talents, what you need and what you can afford.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

The Pluses and Pitfalls of Partnerships

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Many entrepreneurs and startups would never have been formed if it weren’t for partnerships –as in dual ownership of a business entity. Many depend on one partner contributing capital, while the other contributes intellectual capital; some depend on complementary skill sets, some depend on sharing time spent working on the business and multiplying what working together can do. No matter your reason, think long and hard before going into a partnership with someone.
partnership agreementphoto © 2010 o5com | more info (via: Wylio)

The reality of a partnership is that they are just like marriages, but many times, without the long vetting process of a courtship. Just like a marriage the percentages of survival are often against you. And just like in a marriage, a partnership involves balancing a huge mix of issues like: division of the work, who is the final decision-maker, work styles, money decisions, egos, perceptions & promises, and stress. Then as time goes by, uncover the skeletons in that person’s closet and you start to see why, in reality, it may have been better to go it alone.

If you’re still set on a partnership as the only way of making your entrepreneurial dream a reality then I suggest the first thing you do is see a business lawyer to protect yourself and your interest in the business. One of the things they may have you work through is a partnership agreement similar to the one on our Resources page. Leave a comment for me below (no need to post your email address), if you’d like it sent to you as a word document. If you think through as many of these things as possible you will no doubt improve your odds. I’d also advise you to be on guard if your future partner wants to gloss over any of the points in the agreement. Items like number 11, amount of time contributed, or item 13, whose decision will prevail, should be considered for all potential possibilities, as they will undoubtedly become important as your business evolves.

One thing that is not mentioned in this list is the idea of ‘full disclosure’. No matter how long you’ve known the person or even if they are related to you, I recommend having a background check done and credit score pulled for all involved parties. Finding out months into a partnership that your partner isn’t exactly what they claimed to be can be a rude shock and game changer, better to find out right away.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.

In addition to building dynamic and affordable websites, we integrate inbound marketing techniques into each business’ current marketing plan and utilize digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

Give us a call today!