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Your Website is Your Base Camp, Is It Solid?

Whether you’re climbing Mt. Everest in the heart of the Himalayas, like adventurers Rhys & Nicky, or leading your company into the world of inbound marketing, your success depends on having a solid base camp. Your website is your base camp.

A Base You Can Rely On

First off, your website is the most important part of your base camp, and making sure that you OWN your website is crucial. If you are unsure if you are the owner of your website, you can check on several registrar websites such as www.who.godaddy.com. If you are not the owner of your domain, you need to make sure that transferring your domain is high on your list of things to do.

Next step in having a solid base camp, is making sure your website is well designed and up to date to represent your hotel at the highest level. Here again, ownership is key. Self-hosted websites are affordable and offer the opportunity to retain all content, analytics and security making it a viable asset for your lodging property.

Closely Located to Your Final DestinationMt Everest Base Camp and Websites

Your website needs to encourage a sense of community, but that is not where your community ‘lives’. Easily visible and friendly links to social media networks like Facebook, Twitter and Google+ will provide the conduit from your site to places where you can interact with your community.

Interesting Enough That It Can Be Considered Part Of The Journey

Your site should be intuitive and attractive, certainly even more attractive than the base camp at Mt. Everest. Your blog, if you have one, should contain engaging content that relates to your hotel/resort and brings the customer back time and time again. For more information on blogging, check out our articles:

10 Easy Tips for Better Blogging

So if I have to blog, where do I start

The Place Where You Realize Dreams Can Become Reality

Your engagement on various social network sites drives visitors to your website which is the place where your efforts can be measured best. Google Webmaster Tools and other analytic tools provide a consistent and straightforward means of tracking your traffic.

Your Strategic Centering Point

In the world of inbound marketing, the pull strategy is the rope that allows you to get up the mountain. With each effort, whether it is sharing on social networks, posting interesting videos, or writing interesting content about your area and events, your goal is to “close the sale.” At each step of the relationship with your hotel and potential customers, your website must strategically provide the information they desire and persuade people to proceed to the next step of staying at your property. Strong and compelling call-to-action mechanisms will pull your customers in, guiding both them and yourself to the top of the mountain.
For help creating and inbound marketing base camp, i.e. a company website, give us a call. We’ll be certain to include all vital gear and advice just like the best Mt. Everest Sherpa would.
Social Energizer’s purpose is to help lodging properties develop lasting relationships with their guests and increase their satisfaction and returning visits.
We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, Google+, Search Engine Optimization, and Web-integrated email campaigns.
We invite you to comment and rate each blog, so we can ever improve our offerings to you.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

Top Five SXSW 2011 Videos

SXSW 2011 has wound down for this year, but they’ll be back next year and I plan to be there. SXSW has something for everyone, especially in social media or inbound marketing. So many of the heavy hitters are there that it makes ones head spin.

It has taken a bit of searching around, but I found several short videos that really share the SXSW experience. These are all worth watching –sometimes more than once. Let me know what you think. It’s almost like being there.

3, 2, 1, Twitter: The NASA Tweet up Shuttle Discovery Launch

Phylise Banner, from APUS, speaking on how people are using tweet-ups to gather for Shuttle Take-offs. Sounds like fun.

“Mario” – SXSW 2011 Film Bumper

This film bumper makes me feel like I can’t wait to see the movie, a grown-up tongue-in-cheek version of my favorite video game. Just a bit naughty.

Gary Vaynerchuck -Author, Wine Connoisseur, Explorer of all things Social Media

You can’t help but love Gary. Such passion! He epitomizes the energy born from social media. Three for the price of one here:

Keynote part1- http://bit.ly/i3lcej

Keynote part 2- http://bit.ly/fuGxSz

Keynote part3 – http://bit.ly/hOx9ac

More Gary Vaynerchuck –he was a busy boy

1-1 Interview part1- http://bit.ly/ffpS1K

1-1 Interview part 2- http://bit.ly/hlvWeg

Matt Mallenweg, WordPress/Automatic

 

Speaking on the growth of WordPress and next step P2. Matt says that, yes, WordPress has moved beyond a blog platform and is, in fact, a complete web platform. Yes, indeed.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

 

Right-Sizing Innovation for the Small Business Owner

Increasingly our world favors BIG. BIG Companies. BIG Stars. The next BIG thing. Big business seems to favor other BIG businesses, like during Christmas when ABC’s GMA seemingly supported only the online BIG Box stores, leaving small online entrepreneurs in the dust as reported in our December 8th blog, “Scrooge Strikes e-Commerce Small Business.”Big and small

What is the key to small businesses getting ahead? Many believe it is innovation. But it’s not that simple. Innovation tailored to the unique position and qualities of a small business propel it forward. Small business owners have certain advantages over their BIG business counterparts. They spend up to 80-90% of their days working directly with their customers, discovering their needs, solving their problems, finding the things that make them truly happy, and things, that no matter what, leave suppliers or service providers coming up short.

These insights from first-hand knowledge are the competitive edge of a small business.  BIG business might have the resources to implement innovation, but often they are so far removed from this fundamental information that they are not able to “see the forest for the trees”

In the article, “Think Small Innovations to Get Big” the author, Darrell Zahorsky describes the advantages of smaller incremental innovations found in the food industry. Small businesses that actively applied small innovations had better performance and competitive advantages over its two competing larger corporations.

How should your small business innovate? Perhaps they are things you already do. In a connected blog, Mr Zahorsky went on to list the “7 Principles of Small Innovations.” They are good tips all small business owners can benefit from.

In summary they are:

Free Time: Work smarter, not harder. Use new technology and outsource to work efficiently.

Collect Ideas: Carry around a small notebook to capture ideas throughout the day.

Look Outside: Look to other resources to succeed.

Be Customer Centric: If the innovation makes you feel uncomfortable but delights the customer, you are probably on the right track. Oh, and always consider your customer’s customer.

Use All Types of Innovation: Be alert for ALL innovation. Sometimes innovation occurs unexpectedly.

Ask The Right Questions: When talking with customers, ask about the experience, instead of the product or service.

Make a Daily Habit: Innovation can occur at any time and any place. Embracing daily innovation tactics into your lifestyle instead of as a main event will allow you to implement your best ideas.

Many of today’s leaders say the Small Business sector is likely to lead America to its next step in economic recovery. Learning the art of innovation within small businesses provides owners another competitive advantage needed to compete against all things ‘BIG’.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

Don’t Give People What They Want

I came across a great quote today while reading “Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant” by W. Chan Kim and Renee Mauborgne (Harvard Business Review Press, 2005).Theater by alan cleaver on flickr

Samuel “Roxy” Rothapfel, previously a nickelodeon owner, started up Palace Theaters. By using the low-cost, lower-quality nickelodeon style of entertainment, he reinvented this experience for more elaborate, extravagant affairs that played upscale at an affordable price. In so doing, he changed the entire industry.

The Palace Theaters, between 1914 and 1922, opened four thousand new Palace Theaters across the US. During this age of non-demanding consumers, ‘movie-going’ became a popular entertainment product. How did Roxy come up with the idea? It’s well explained in the following quote.

Roxy said, “Giving people what they want is fundamentally and disastrously wrong. The people don’t know what they want… (Give) them something better.” By combining the viewing environments of elaborate opera houses, with the viewing content of nickelodeons, a new market, or Blue Ocean, opened up and attracted a whole new mass of moviegoers: the upper and middle classes.

When business owners today choose offerings, they are often advised to decide based on focus groups and surveys. That’s fine if you just want to provide something based on what the consumer already experiences. But as Roxy knew, to find success, you must uncover these unknown, unspoken wants and needs and then create your product or service to satisfy it at the highest level possible. Then you have innovation… and a new Blue Ocean market.

The book, Blue Ocean Strategy has many tidbits of wisdom like this inside and I recommend it for anyone that wants to bring ideas to market. It’s not just for corporate execs either. Every small business entrepreneur needs to determine ways to shake up their products, to anticipate what the next, best thing is that people really want. As Albert Einstein once said, “If you keep doing what you’ve been doing, you’ll keep getting what you got.”

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

 

We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.



Top Three Trends Likely to Upset Your Social Media World

Start OverWhat’s going on?! Lately, it seems like the whole world is in a state of flux. First, countries like Eqypt and Libya are deciding to start over -or die trying. Then Wisconsin decides to do much the same thing… start over -or die trying. With this much upheaval in the world, it leads one to reflect on what’s happening and attempt to look into the future.

I can’t do much about these events, but they made me consider what will most likely impact the world ‘you and I’ live in, a world that increasingly depends on, and is driven by, the Internet, social media, and new media. What trends will arise, perhaps even merge, and continue to change and then further impact our lives?

Trend One

The first trend isn’t much of a departure from my lede. It’s the speed that news is bombarding us. Our ability to grasp and understand it before it has again evolved into a new story is creating an information-overloaded society. NPR recently published an insightful article on this topic called “Media Black Hole: So Much News That We’ll Implode?

Trend Two

Just as we’ve started to understand our communities, I find that they’ve moved and changed! Chris Brogan presents a nice update on how social media communities are evolving, and why, in “The Future of Community“.

Trend Three

Over half of all Americans will have smart phones by the end of 2011. Do you think this might impact marketing in America, just a little bit? Seriously, if there is so much news that we might implode, don’t you suppose that the same could be said of technology trends? Our marketing systems that just recently aligned to embrace Internet technologies must now evolve and align with mobile technology. Lucky for us, the B2C Marketing Insider has some tips in their article “Data-Driven Marketing: Mobile by the Numbers“.

Undoubtedly, right this minute, there is another new technology or trend on its way. What do you think will be the next mainstream trend? And how will we dodge, embrace or benefit from it?

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’ current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

How Small Businesses Get the Most from Social Media

Just how are small businesses using social media? What level of online presence should you have? One way to start is to review what other small business owners are doing and model it after them.

Once again our friends at Mashable! have provided some insights in their latest Infographics report.

In a nutshell, here’s what they have found.

What social networks are small businesses using?

Twitter: 78%

Facebook: 75%

LinkedIn: 30%

WordPress: 22%

Flickr: 13%

Tumblr: 11%

Blogger: 10%

How many small businesses have multiple profiles on the major social networks?

Facebook: 31%

Twitter: 10%

Does engagement drive traffic?

Yes! On average Twitter got 117 clicks, while Facebook received 250.

Which platforms should small businesses be using?

Both! The Twitter platform engages customers and there is more interaction, while Facebook will drive more traffic to your site.

One thing that ‘the numbers’ do not show is that these social media tools are not necessarily in competition with each other. When comparing the latest social media tools, it often looks like a race is taking place, when in fact their true power comes from working in harmony. Twitter drives people to Facebook and vice versa. It’s like Twitter is the fisherman using a large net, while Facebook is using a Musky Rod.

From the data above, it is obvious that social media tools like Facebook and Twitter are vital to promoting small businesses. Understanding the ins and outs and leveraging their benefits are the key to your success! Give us a call today to make sure you’re making the most of it.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’s current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

SEO Basics: Get the Most from Keywords

Keyword DirectionWhy do you need Keywords? They lay the foundation for Search Engine Optimization  (SEO). And SEO is how you get visitors to your site. It lets people know you exist. Keywords are used by search engines to find a product or service like yours and match it to the customer looking for that.

Close your eyes. Step into your customer’s shoes. Think. If someone were looking for the product or service that you offer, what words would they type? Write down your top ten words that you think they would use. Then write down the top ten phrases that they might use. That’s it. You have the foundation of your brand’s keywords.

As you develop your SEO, stick to these keywords at least until the page becomes ‘found’ or indexed.  Use the keywords within your blog articles and web content.

Here are a few quick tips on how to make the most of your keywords for SEO.

 

  1. Keyword use
    Be sure to use keywords in the page title, headings, anchor text, alt text and body copy as often as possible.
  2. Place keywords strategically
    The optimal number of keywords is 1-5 keywords per page. Place keywords in your body and bold some of them, preferably in the first sentence or two.
  3. Title
    The title of each page should be unique, use keywords and be 70 characters or less. Avoid using symbols because search engine crawlers may not like them.
  4. Meta tags and descriptions
    You have the ability to add Meta information; this is behind the scenes and may not be noticeable to readers but it is what search engines search for. Make sure you add Meta titles, keywords and descriptions that focus on the keywords used for each page (i.e. sometimes it can be the bigger idea).
  5. Internal Linking
    Link back to blogs or places within your site that reinforce your topic and its keywords. Using yourself and your content as a resource builds your internal links and provides better SEO.

There are many more ways to make your Keywords work for your SEO. This should get you started. If you’d like to learn more, let me know.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’s current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.

SEO Explained through Analogies

SEO (Search Engine Optimization) can be daunting stuff. It’s the sort of topic that makes one’s eyes glass over and can put the worst insomniacs to sleep. BUT it is one of the four most important elements to Inbound Marketing and is often not understood.

Many consider it the magic behind the curtain. It is not magic –not really. It’s the logical process of improving visibility of a website or web page in search engines without paying for it. When done correctly it can work like magic and is the key to getting found online.

I always like to use analogies when describing concepts like SEO. Explaining complicated ideas is often made easier when tied to something familiar.

Google SearchSimon Cowell of American Idol

Think of Google as an American Idol contest, with lots of fledgling talent: some wannabees, a few already working professionals and some previously unknown and untapped artists -all waiting to ‘get found’. The Google engine is Simon Cowell (I know Simon is so –last year, but to me, he’s still ‘Idol’). He has lots of experience measuring talent. He knows what to look for, how to assess it, and compares each one to the other. Once he decides his top picks he places that influence on others, ruling the American Idol world.

While researching for this article, I found a couple analogies from Aaron Wall’s blog SEOBook. Here are my favorite SEO analogies of Aarons:

Link Reputation

  • search engines follow people – helps explain why new sites tend to not rank well, and how links are seen as votes.
  • roads and highways – used to describe PageRank and why some votes count more than others.
  • multiple audiences – used to describe why many types of content are needed to address different audiences, and the importance of creating content that is loved by buyers, linkers, and search engines.
  • rising tide lifts all boats – used to describe how links to one part of your website help other pages on your website rank better
  • pet rocks & overpriced dolls – describing how perception becomes reality when describing cumulative advantage, and how some poor quality sites are popular while better content remains hidden

On Page Content

  • fish and a fishing pole – when explaining how text heavy sites often outrank thin ecommerce sites, I like to call searchers fish and each word on the page an additional fishing pole in the water. This is really powerful when used in combination with analytics data, showing her the hundreds of phrases that people searched for to find a given page on her site…helping her see the long tail as schools of fish.
  • Don’t Make Me Think – people scan more than they read. Large blocks of text are imposing. People are more likely to read well formatted content that uses many headings, subheadings, and inline links. Expect people to ignore your global navigation, and do whatever you ask them to do (via inline links).

Site Structure

  • Broadway Street in Manhattan – used to describe the value of descriptive .com domain names, and when describing what top search engine rankings are worth.
  • a pyramid – when explaining how some phrases are more competitive than others, and how to structure a site.
  • chapters of a book – used to describe the importance of focused page titles, and how to structure a website.

Do you have a favorite analogy to explain SEO? Was this helpful? Let me know what you think.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their conversion rates by adding proven online marketing techniques to their marketing mix.

We do this by integrating inbound marketing techniques into each business’s current marketing plan and by utilizing digital channels and strategies like Blogs, Twitter, Facebook, LinkedIn, Search Engine Optimization, and Web-integrated Email Campaigns.

We invite you to comment and rate each blog, so we can ever improve our offerings to you.