The economy is getting better, really. When opportunity knocks, will you be ready? Do you know who you are? Er, I mean your company. In short, do you know your company brand’s personality? You live with it everyday, but sometimes we get so busy, we need to catch up with “who” it really is.
It’s kind of like the morning conversation with the husband (or wife) and the talk around the dinner table with the kids. If the TV is off, you really get to know each other. If it’s on, then not-so-much. So turn off your TV and get to know your family. Then at work, turn off whatever is pulling your attention and get to know your company’s brand.
Well, who is it? It’s who you think it is AND its also who your customers think it is. It will be a blend of those two: 1) because it came from you, but 2) as others interact with your brand, it becomes theirs. Are you ready to let that happen? How do you get the remote control back once in a while?
Next question: Where are you going?